Streets and Utilities

Sewer Blockage

Call City Hall first!

If your sewer backs up, contact Falcon Heights City Hall before calling a plumber.

  • (651) 792-7600 weekdays from 8 a.m. to 4:30 p.m.
  • (651) 484-3366 evenings and weekends (Ramsey County Dispatcher)

We will come out and determine if the city portion of the system is clear.

If your sewer backs up only after you have run water, the problem is probably in your system, and you will have to call a plumber.

If your sewer continually backs up, the problem may be in the city portion of the sewer system.

Utilities

Sewer Service

  • Sewer Service is provided by the City of Falcon Heights.
  • Sewer maintenance includes "jetting" the sewer lines in sections of the city each year.
  • For an emergency back-up call 651-792-7600 from 8:00am to 4:30pm, M-F or 651-484-3366 after hours or on weekends. Click here for more information on sewer backups.

Water Service

Water Service is provided by the St. Paul Regional Water Service. Please contact them directly!

St. Paul Regional Water Services contact numbers (updated 4/15/05):

  • Customer Service (7:30 a.m. - 4:30 p.m.): 651-266-6350
  • Dispatch/Emergency: 651-266-6868 - 24 hours
  • Billing Questions: 651-266-6350
    • Water and sewer charges are billed together.
  • Engineering/Plumbing (8:00 a.m. - 4:30 p.m.): 651-266-6270
    • Permits, service installations, lead replacement, plan reviews
  • Water Quality/Laboratory (8:00 a.m. - 4:30 p.m.): 651-266-1651

Electricity and Gas

  • Electricity and Gas are provided by XCel Energy (Northern States Power), 1-800-895-4999
  • Report power outages to XCel at 1-800-895-1999

Cable Television

  • Cable Television is provided by Comcast, 651-222-3333

Garbage Collection

  • Garbage Collection is the responsibility of each property owner. Minnesota state law requires every property owner to provide for garbage collection.
  • Property owners contract for collection, which must be done on Fridays by a licensed hauler.
  • A list of licensed haulers is available at
  • More information on garbage collection in Falcon Heights
  • Curbside Recycling

Gopher State One-Call

  • Call 612-454-0002 or 800-252-1166 before digging to avoid hitting underground utilities. The locations of utilities will be marked by the organizations responsible for them.

Snow Removal

Snow emergency:
  • After 2 inches of new snow no matter when it falls!
  • Until the streets are plowed curb to curb.
  • Ticketing begins after 2 inches of new snow by the police department.
  • St. Paul and Minneapolis snow emergencies DO NOT apply in Falcon Heights.
  • More information on Snow Emergencies in Falcon Heights
  • More information on parking in winter
Walks:

Property owners must clear snow from walks within 24 hours after a snowfall.

Streets:

Ramsey County Public Works removes snow from the streets after 2 inches of new snow has accumulated.

Paths:

Falcon Heights crews remove snow from public pathways on Roselawn, Larpenteur, Hamline (north of Larpentuer), Larpenteur (east of Snelling) during weekdays.

Ramsey County phone: 651-484-9104 (24 hour number)

Street Sweeping

2005 street sweeping is expected to be carried out the week of April 18.

Local streets and alleys are swept in the spring at the end of March or early April and in the autumn after most of the leaves have fallen.

Please do not sweep leaves or grass into the street. This degrades water quality.

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Sealcoating

Streets are sealcoated about every four years to assure maintenance.

Information on 2003 Crack Seal and Seal Coat Improvements.

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Falcon Heights streetlights don't look like this, actually, but we like the picture.

Streetlighting

  • XCel maintains most of the city streetlights.
  • To report an outage of a streetlight, call Xcel at 1-800-960-6235 or report on line at http://www1.xcelenergy.com/ODL/OUTAGEREPORT/
  • If you witness vandalism in progress, call 911. If you witness accidental damage to a streetlight, or see evidence of vandalism, call the Ramsey County Dispatch, 651-484-3366, 24 hours a day, 7 days a week, and they will send the appropriate aid.

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Trees

Boulevard Trees
  • Trees are annually checked for disease and removed if necessary.
  • The city annually contracts for tree trimming in designated areas of the city.

City Forester

Office hours: Tuesday, Wednesday and Thursday afternoons — spring, summer and fall only

At other times, please contact , Director of Parks and Public Works, 651-792-7618

More Information on Trees in Falcon Heights

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